Customer satisfaction is important to us.
Refund Eligibility
Refunds may be requested if:
- The product received is defective
- The product received is incorrect
- The product is damaged during shipping
Refund Request
Refund requests must be submitted within 24 hours after receiving the product.
Refund Conditions
The product must be unused and returned in its original packaging including all accessories.
Refund Process
After receiving and inspecting the returned item, refunds will be processed within 3–7 business days.
Refunds will be issued using the same payment method used during the purchase.
Contact
Please contact our support team and provide:
- Order number
- Photos of the product
- Description of the issue